Welcome to City & Sanctuary

Our Mission at City & Sanctuary

Welcome to City & Sanctuary, a hospitality collective born from equal parts entrepreneurial spirit, operational grit, and an unrelenting passion for creating spaces people don't just visit but feel connected to.

We want to work with entreprenuers to deliver the dreams they have for their hospitality buisnesses

Founded by Neil and Phil, our journey has been anything but conventional. Between us, we've scaled businesses from zero to millions, opened boutique hotels, turned around underperforming venues, led sustainability-driven start-ups, and managed hospitality icons. We’ve navigated the chaos of launch days, wrestled with spreadsheets deep into the night, and built teams that turned visions into realities. But more than that, we've learned that great hospitality isn’t about glossy finishes or perfectly folded napkins—it’s about heart, authenticity, and the art of making people feel like they belong.

So, what’s our mission?

To strip back the noise. To reimagine hospitality not as a transaction, but as a connection. We work with bold thinkers, restless entrepreneurs, and operators ready to shake things up. Whether it’s launching a new concept, breathing life into a struggling business, or scaling a brand with soul, we bring a blend of operational expertise and creative ingenuity that’s rare to find in one place.

We don’t do cookie-cutter solutions. No glossy pitch decks gathering dust. We embed ourselves in your business, roll up our sleeves, and get stuck in where it matters—from the boardroom to the back of house. Our network? Think of it as an ecosystem of hospitality rebels, design mavericks, strategic thinkers, and industry leaders we pull together to create spaces that resonate.

What makes us different?

We’ve been in the trenches. We’ve made the mistakes, learned the hard lessons, and come out the other side with the battle scars to prove it. But that’s exactly why we know what works. We bring not just theory, but lived experience, a healthy dose of irreverence, and an unwavering belief that hospitality can (and should) be extraordinary.

At City & Sanctuary, we’re not here to play it safe. We’re here to create, to challenge, and to transform.

If that sounds like the kind of partnership you’re looking for, then pull up a chair. Let’s get to work ...

hello@cityandsanctuary.com